Funzpoints Review: The Sweeps Casino That Builds Its Own Games
Almost every sweepstakes casino in the United States is a storefront, licensing the same slot catalog from Pragmatic Play, Relax Gaming, Hacksaw and NetEnt. Funzpoints is the one meaningful exception: a sweepstakes site whose entire library — roughly 100 slot and keno titles — is designed and coded in-house by its own studio, Woopla Gaming. When you spin here, you are playing software that exists nowhere else. This review treats that single structural fact as the key to the brand: its small size, its unusual economics, and why the supplier exits gutting its rivals cannot touch it. For more options, see the wider guides to USA gambling sites at GamblingSitesUSA.
Why Funzpoints Is the Odd One Out
The trade-off is obvious and worth stating up front. A player who wants 2,000 games, live blackjack, and a native app that accepts Apple Pay should look elsewhere; Funzpoints has none of that. What it offers instead is a self-contained platform run by a Canadian company that has been in the gaming-technology business, in one form or another, for more than three decades. Whether that is a virtue or a limitation depends entirely on what you want out of a sweepstakes casino, and the sections below lay out both sides in detail.
If a paragraph about a game library would read the same with any other brand’s name swapped in, it does not belong on a Funzpoints page. This is the one sweepstakes operator where the library is genuinely the story, so this review keeps returning to it — starting with the strategic advantage almost no other coverage has connected to the in-house model.
Our Verdict and Scorecard
Our Verdict on Funzpoints
Funzpoints is a legitimate and genuinely distinctive pick for slots-and-keno players who value exclusivity and a clean platform over sheer volume. Its 100% in-house library makes it structurally immune to the supplier exits shrinking rival catalogs, and a low $20 redemption floor keeps cash-outs within reach. The library is thin, the cash-out rails are narrow, and there is a real litigation record — but for the right player it is a legitimate, different experience in a copycat category.
The score below comes from our how we rate methodology. For sweepstakes casinos we weight redemption fairness, library quality and operator trust most heavily, while the offshore-style lack of a state gaming regulator caps how high any sweeps brand can reach.
Funzpoints at a Glance
Verify current terms
Sweepstakes offers, game counts and state availability change constantly. Treat every figure here as a starting point and confirm the current terms on funzpoints.com before you sign up.
The In-House Engine: What Sets Funzpoints Apart
Start with the number that defines the brand: Woopla, the parent company, states that it has launched more than 100 original titles, all available only through Funzpoints. Independent reviews put the working library somewhere between 80 and 115 games depending on when they counted, which is a reasonable range for a studio that builds everything itself rather than plugging in a supplier feed. Treat the exact figure as approximate and check the lobby, but the order of magnitude is the point. A licensed sweepstakes site like McLuck runs somewhere between 1,000 and 1,700 games because it aggregates NetEnt, Slotmill, Playson, RubyPlay, 3 Oaks, Evoplay, Booming, BGaming, Relax, Habanero and more. Funzpoints runs one-tenth of that because a single studio can only draw, code, and test so many machines.
Every one of those machines is a slot or a keno game. There are no table games on Funzpoints — no blackjack, no roulette, no baccarat — and no live dealer studio, because building a live-dealer operation is a different business entirely and Woopla has not entered it. The games themselves lean colorful and casual, spanning low-volatility grinders and jackpot-style titles, and the operator publishes a single stated return-to-player figure of 96.5 percent across the catalog. That uniform number is itself a tell of in-house control: a site pulling from a dozen studios inherits a dozen different RTP schedules and volatility profiles, while Funzpoints can set one house standard because it owns the math on every title. Verify the 96.5 percent claim against the game-info screens, since operators rarely third-party audit sweepstakes RTP the way a licensed real-money casino would.
The comparison that matters for this brand is not bonus size or jackpot ceiling — it is where the games come from. Line Funzpoints up against a typical white-label rival on that one axis and the difference is total.
| Dimension | Funzpoints (in-house model) | McLuck and most rivals (licensed model) |
|---|---|---|
| Game source | Woopla Gaming studio, 100 percent proprietary | Licensed from Pragmatic, Relax, Hacksaw, Playson, NetEnt, etc. |
| Library size | Roughly 100 titles | 1,000 to 1,700-plus titles |
| Content overlap with other sites | None; every game is exclusive | High; the same Pragmatic hits appear on dozens of sites |
| Table games / live dealer | None | Usually yes (Iconic 21, Playtech, Evolution) |
| Exposure to supplier exits | Effectively zero; owns all content | Direct; loses games when a studio leaves the sweeps market |
| Revenue split on games | Kept in-house | Shared with each licensed studio |
Why Building Its Own Games Insulates Funzpoints in 2026
Here is the insight that makes the in-house model more than a curiosity. Through 2025 and into 2026, the biggest threat to sweepstakes casinos has not only been state bans. It has also been suppliers walking away from the sweepstakes market entirely, which strips games out of a site’s lobby with no law needing to pass. Pragmatic Play exited the sweepstakes space after the Los Angeles City Attorney sued Stake.us, removing what was often the single most popular studio on a site. Relax Gaming stopped supplying sweepstakes casinos in Minnesota and Utah. Hacksaw Gaming pulled its titles from California. Each of those moves quietly shrank the libraries of the white-label operators — the McLucks, the Sprees, the Casino Clicks of the category — because those sites do not own their content and cannot replace a departing studio overnight.
Funzpoints is structurally immune to all of it. You cannot pull a Pragmatic game from a site that never had one. When Relax, Hacksaw, or Pragmatic decides that supplying sweepstakes operators is legally or reputationally too risky, Funzpoints loses exactly zero games, because Woopla is its own supplier. That is a real and underappreciated form of resilience. The exact same event — a major studio abandoning the sweeps vertical — is a crisis for a licensed rival and a non-event for Funzpoints. Our review of the provider-gap brand Casino Click, the site that pointedly skipped Pragmatic Play, shows an operator trying to curate around this risk while still depending on outside studios; Funzpoints simply does not have the exposure in the first place.
The flip side is honest to state. The in-house model concentrates a different risk. A licensed site’s fate rests on many suppliers and any one of them leaving is survivable; Funzpoints rests entirely on Woopla’s ability to keep designing games players want. If the studio stops shipping fresh titles, there is no third-party pipeline to fall back on, and a 100-game library refreshes far more slowly than a 1,500-game aggregated one. Insulation from supplier exits and dependence on a single developer are two sides of the same coin. For a player, the practical read is that Funzpoints will not suddenly lose its best games to a supplier dispute, but it will also never surprise you with the latest viral Hacksaw release, because it does not carry them.
Supplier-exit proof
When a major studio abandons the sweeps market — a crisis for licensed rivals — Funzpoints loses nothing, because it never depended on them. The trade-off is total reliance on one studio to keep shipping.
Two Currencies, Two Modes
Funzpoints runs the standard sweepstakes dual-currency structure, but with its own branded twist on the naming and a genuinely distinctive two-mode design. Like every US sweepstakes casino, it operates under promotional-contest and sweepstakes law rather than under a state gaming regulator, which is why it can offer prizes without holding a gambling license. The two currencies are:
- Standard Funzpoints. The free play-for-fun currency. It has no monetary value and can never be redeemed for anything. You receive Standard Funzpoints at sign-up and can top up your balance roughly every three hours by spinning the on-site Funzpoints Wheel. This is the currency you burn through for entertainment.
- Premium Funzpoints. The redeemable promotional currency. Play in Premium mode and wins are paid out in cash. Premium Funzpoints are what you convert to real money once you clear the redemption threshold.
The mode structure is where Funzpoints differs from the Gold Coins and Sweeps Coins pattern most rivals copy. Games can be launched in Standard mode or Premium mode. In Standard mode — tied to the free first-bet offer — some games and features are locked, and nothing you win has cash value. Switch a game into Premium mode and it plays for redeemable Premium Funzpoints, with cash prizes on the line. It is effectively one library presented through two economies, and understanding which mode you are in is the single most important thing a new Funzpoints player can learn, because it determines whether a win is worth anything.
One rule catches people out. Premium Funzpoints awarded for free — the ones you get in the welcome offer or through promotions — are classed as Restricted Funzpoints. They must be wagered in a Premium game at least once before they become eligible for redemption. This is a 1x playthrough requirement, which is light by sweepstakes standards, but it is not zero, so free Premium credits are not instantly cashable. Purchased Premium Funzpoints do not carry the same restriction.
The redemption minimum is one of Funzpoints’ quiet strengths. You need 2,000 Premium Funzpoints to request a cash redemption, which equates to roughly $20. That is a reasonable, casual-friendly floor — not as aggressively low as the 10 Sweeps Coin gift-card threshold that makes LoneStar’s redemption economy the most accessible on our list, but far more attainable than the $50 or $100 minimums some competitors bury in their terms. For a small-library site, a $20 floor keeps redemptions within reach of a modest bankroll.
The weakness is the payout rails, which are narrow. Funzpoints pays via bank transfer, instant debit, and real-time payment to a debit card or bank account. It does not offer PayPal, it does not send gift cards, and it does not touch cryptocurrency — the single-method, bank-and-debit-only approach is the biggest practical constraint for players who want flexible cash-out options. On the plus side, speed can be excellent: instant debit and real-time payment credit a debit card or bank account within about 30 minutes of a redemption request being approved. Approval is the slow step. Identity verification (know-your-customer) is commonly reported to take one to two business days, with some players describing three to five. As with every sweepstakes brand, the fix is to verify your identity early rather than at the moment you want your money, which we return to in the player-protection section.
The Welcome Offer and Ongoing Promotions
No-purchase package, plus an option to request 500 more free Premium Funzpoints. Free Premium credits carry a 1x Restricted-Funzpoints playthrough. Verify current terms on funzpoints.com.
Funzpoints markets a no-purchase welcome package of 1,000 Standard Funzpoints plus 250 free Premium Funzpoints, with an option to request an additional 500 free Premium Funzpoints, which is why you will see the headline advertised various ways — “2.5 Funzpoints,” “$22.50,” “250 Premium,” and so on — across affiliate sites. Sweepstakes welcome offers rotate constantly and vary by the code or link you use, so treat every one of those figures as a starting point and confirm the current terms on funzpoints.com before you sign up. The 250 free Premium credits carry the 1x Restricted-Funzpoints playthrough noted above.
Beyond sign-up, the flagship ongoing mechanic is the Funzpoints Wheel, the roughly three-hour free top-up of Standard Funzpoints that keeps the free-play side stocked. This is a retention tool rather than a redemption booster — it refills the currency that has no cash value — so its purpose is to keep you spinning between purchases rather than to pad a withdrawable balance. Funzpoints does not run the sprawling tournament calendars, daily prize drops, or multi-tier loyalty ladders that the big licensed sites lean on, and it does not operate a network progressive anything like McLuck’s 200 million Gold Coin McJackpot. The promotional program matches the platform: lean, simple, and built around its own small catalog rather than around a marketing arms race. If a deep VIP program and constant tournaments are what keep you engaged, that absence is a genuine mark against Funzpoints; if you find those systems exhausting, its restraint is part of the appeal.
John Xidos and Woopla
Funzpoints is owned and operated by Woopla Inc, a Canadian company registered under the Canada Business Corporations Act (corporation number 9352988), with its base in Sydney, Nova Scotia, and US operations run out of Wilmington, Delaware. That Canadian ownership already sets it apart in a category dominated by Australian, Estonian, Isle of Man, Cypriot and Gibraltar parents. But the more revealing story is the founder’s, because it explains why this particular company builds its own games when almost no one else in the space does.
Woopla’s founder is John Xidos, a gaming-technology entrepreneur with more than 40 years in the industry. He came up through the physical gaming-machine business, not the online-casino gold rush. The arc — decades in machine gaming, a bankruptcy, a pivot to online sweepstakes with a proprietary studio — is well documented, and the timeline below traces it.
We flag the Techlink bankruptcy not to editorialize but because it is verifiable public record and it is context a reader evaluating the company deserves. It also reframes the in-house model. Woopla is not a marketing shell that licensed a catalog and bought traffic; it is run by someone who has spent a career designing gaming machines, which is precisely why building slots and keno internally was the natural path. The date Woopla was formally founded is cited variously as 2015 or 2016, so treat that as a detail to verify.
State Availability and the 2026 Legal Backdrop
Funzpoints is a sweepstakes casino, which means it operates nationwide under promotional-contest law rather than being licensed state by state — but it still excludes states where the legal risk is too high, and that excluded list has been growing across the industry. Sources disagree on Funzpoints’ exact current footprint, which is itself a sign of how fast this is moving. Some list only Idaho and Michigan as off-limits; more recent coverage shows Funzpoints unavailable in California, Idaho, Michigan, Montana, New Jersey, Nevada, New York and Washington. That larger list lines up with the states that banned or aggressively targeted sweepstakes gaming in 2025, so it is the more plausible current picture — but because these restrictions change monthly, confirm your own state on the funzpoints.com registration screen rather than trusting any list, including this one.
The national backdrop that produced those exclusions matters here specifically because Funzpoints appears on the mass-arbitration list and is a going concern that has to navigate all of it. The long-standing no-go states for sweepstakes have been Idaho, Michigan and Washington. Then 2025 brought outright bans or de facto shutdowns in California, Connecticut, Montana, New Jersey and New York. The 2026 wave added Indiana, Maine, Louisiana, Tennessee (signed May 22) and Oklahoma (SB 1589, effective November 1, 2026), while Iowa passed enforcement authority rather than a direct ban. Enforcement short of a ban has hit Nevada and Iowa; Illinois sent cease-and-desist letters to 65 operators in early 2026; and in West Virginia, Attorney General John McCuskey issued 47 subpoenas in July 2025, after which 20-plus operators exited immediately and 40-plus platforms now exclude the state. Bans failed in Virginia, Florida and Massachusetts, and Minnesota’s SF 4474 died before the session ended on May 18, 2026.
The single most consequential development for a site like Funzpoints — and for anyone publishing about it — is California’s AB 831. Signed on October 11, 2025 and effective January 1, 2026, it does not just target operators. It extends criminal liability to the payment processors, the geolocation vendors, the game-content studios and media affiliates, as misdemeanors carrying fines of $1,000 to $25,000 and as much as a year in county jail. That affiliate-liability provision reaches publishers, not only casinos, which is why any California-facing sweepstakes coverage warrants a legal review before publication and why Funzpoints, in line with the recent-source state list above, appears to have pulled out of California. California alone represented an estimated 17 to 20 percent of total US sweeps revenue, which is the reason a single state’s exit can threaten a whole operator’s viability — and why a small, self-funded company like Woopla has extra reason to exclude the highest-risk states rather than fight to stay. For the full state-by-state picture of how these laws differ, see our guide to whether online gambling is legal across the United States.
Check your state first
Recent sources list California, Idaho, Michigan, Montana, New Jersey, Nevada, New York and Washington as off-limits, and the list changes monthly. Always confirm on the funzpoints.com registration screen for your specific state.
The Kentucky Settlement and the Mass Arbitration
Funzpoints and Woopla have a documented legal history that most promotional reviews skip. In December 2023, a Kentucky class action was settled for $835,000, covering players who spent $5 or more per day on the platform between 2018 and 2022; Kentucky has a long-standing recovery statute that has been used against online gambling operators, and sweepstakes casinos have been swept into it. There is additionally an Ohio case, Davis v. Woopla, reported as pending as of August 2025, and cease-and-desist activity from regulators in Louisiana and Maryland. Verify the current status of the Ohio matter, as pending litigation changes.
Separately, Funzpoints is named among the brands targeted by ClassAction.org’s mass-arbitration effort, alongside Chumba, High 5, Stake, WOW Vegas, Sportzino and others — a coordinated push to file large numbers of individual arbitration claims against sweepstakes operators. That effort is a direct response to the arbitration clauses and class-action waivers that Funzpoints, like most of the category, added to its terms to force disputes out of court and into individual arbitration. The mechanism is worth understanding as a player: those clauses mean that if you have a dispute with Funzpoints, you have generally agreed to resolve it through individual arbitration rather than by joining a class action, which is exactly the arrangement the mass-arbitration campaign is designed to turn back around on operators. None of this is unique to Funzpoints — it is close to universal in the vertical — but it is a real part of the brand’s record and belongs in an honest review. For the brand that pioneered this whole US category and now leads it in litigation and managed state exits, see our Chumba review.
Protecting Your Money When a Sweepstakes Site Leaves Your State
This is the part of a sweepstakes review that almost nobody writes, and it is the most useful thing we can tell you — so here it is in wording specific to how Funzpoints works. The core danger in this vertical is not that a site is a scam; it is that a site can lawfully exit your state, and when it does, whatever redeemable balance you are holding is suddenly at risk. The pattern across the 2025 and 2026 exits was consistent: players who redeemed promptly after a closure notice were generally paid, while players sitting on balances too small to redeem simply lost them, because a balance under the minimum cannot be cashed out and the terms almost always contain a forfeiture clause for unredeemed credits at closure. Some operators went dark with little warning.
Translate that into Funzpoints’ own numbers and four habits follow directly. First, treat your Premium Funzpoints as cash to withdraw, not as a bankroll to grow — because Premium Funzpoints only have value the moment they clear into your bank account, and any that are still sitting in your lobby when Woopla decides your state is not worth the legal risk are exposed. Second, know that your redemption floor is 2,000 Premium Funzpoints (about $20): a balance under that line is unrecoverable if Funzpoints exits your state, so the smart move is to redeem the instant you cross the threshold rather than let credits accumulate below it. Third, clear Funzpoints’ know-your-customer verification early, right after you sign up — not at the moment you request a cash-out — because that one-to-five-business-day approval window is exactly the delay that traps money during a fast exit. Fourth, actually read the forfeiture language in the Funzpoints terms so you know, before anything goes wrong, what happens to an unredeemed Premium balance if the site closes in your jurisdiction. Woopla being a small, single-brand company is relevant here: it has fewer states to lose and less cushion to absorb a bad one, so the discipline of redeeming early matters more, not less.
Games, Mobile, Support and Security
The library, covered above, is roughly 100 in-house slot and keno titles at a stated 96.5 percent RTP, with no table games and no live dealer. Within that, expect a spread from low-volatility casual slots to jackpot-style games, all wearing the bright, cartoonish house style that Woopla has settled on. The keno inclusion is a small point of difference — many sweepstakes sites carry none — and it, too, is built in-house.
In-house slots
The bulk of the ~100-title catalog, from low-volatility grinders to jackpot-style games, all exclusive to Funzpoints.
Keno
A rare inclusion among sweeps sites, and also built in-house by the Woopla studio.
96.5% stated RTP
One uniform house standard across the catalog — a tell of full in-house control over the game math.
Browser-first
No Apple Pay flagship app — just load funzpoints.com on your phone.
On mobile, Funzpoints runs primarily through the mobile web browser rather than heavily promoting native apps, so there is no Apple Pay-accepting flagship app of the kind McLuck advertises. For a browser-first, slots-and-keno platform this is a reasonable fit; you simply load the site on your phone. Confirm current app availability directly, as sweepstakes app listings appear and disappear from the stores frequently.
Customer support is a genuine bright spot and an unusual one. The primary channel is email, and in testing across multiple published reviews it returned replies quickly, sometimes within an hour — fast for the category. More notably, Funzpoints publishes a support phone line at 888-521-1666, a channel most sweepstakes casinos deliberately avoid because voice support is expensive to staff. A working phone number is a small but real signal of an operator that intends to be reachable. On security, Funzpoints uses standard encryption to protect data in transit and enforces an 18-and-over age minimum; as with all sweepstakes sites, its consumer protection rests on its own terms and on general contest law rather than on a state gaming regulator’s oversight.
The Case For and Against Funzpoints
Pros
- The only major sweepstakes casino with a 100 percent in-house library, so every game is exclusive and unavailable elsewhere.
- Structurally insulated from the supplier withdrawals (Pragmatic, Relax, Hacksaw) shrinking rival libraries in 2026.
- Low, casual-friendly redemption floor of about $20 (2,000 Premium Funzpoints).
- Fast payout rails once approved — instant debit and real-time payment can land within roughly 30 minutes.
- Light 1x playthrough on free Premium Funzpoints, and a clear two-mode structure.
- Reachable support, including a published phone line at 888-521-1666.
- Experienced, Canadian, owner-operated developer with a decades-long gaming-technology background.
Cons
- Tiny library by category standards — roughly 100 titles versus 1,000-plus at licensed rivals.
- Slots and keno only; no table games, no live dealer.
- Narrow cash-out options — bank and debit rails only, with no PayPal, gift cards, or crypto.
- No meaningful VIP program, tournament calendar, or network progressive jackpot.
- Documented legal history: an $835,000 Kentucky settlement, a pending Ohio case, and inclusion in the ClassAction.org mass arbitration.
- Founder’s prior company, Techlink, went bankrupt, and Woopla is a small single-brand operator with less cushion against a bad state exit.
- Verification approval can take one to five business days.
Who Funzpoints Is Best For — and Who Should Skip It
Funzpoints suits a specific player. If you like slots and keno, want a clean and uncluttered platform, appreciate a low $20 redemption floor, and are drawn to the idea of playing games you cannot find on any other site, it is a genuinely different experience in a copycat category. The in-house model also means you will never watch your favorite title vanish because a studio quit the sweepstakes business — a real and current risk on the big licensed sites. Players who value reachable support, including an actual phone number, get something most rivals do not provide.
It is the wrong choice if you want breadth. A player who expects thousands of games, live-dealer tables, an Apple Pay app, PayPal or gift-card cash-outs, a deep VIP ladder, or a giant network jackpot will find Funzpoints thin on every one of those fronts. The 100-game ceiling is a hard limit, and it refreshes slowly because one studio can only ship so fast. If variety and headline jackpots are what keep you playing, a licensed site will serve you better — with the trade-off that its library is exposed to the supplier exits Funzpoints is immune to.
The Bottom Line on Funzpoints
Funzpoints is the odd one out in US sweepstakes casinos, and it is worth understanding precisely because of that. In a category built on licensing the same slot catalog and out-spending rivals on bonuses, it is the one operator that builds its own games — roughly 100 exclusive slot and keno titles from a studio run by a founder with 40-plus years in gaming technology. That choice makes it small and denies it the tournaments, live dealers and giant network jackpots that pad the big sites. But it also hands Funzpoints a form of resilience nobody else on our list has. The library is thin, the cash-out rails are narrow, there is a real litigation record, and Woopla is a small company with less cushion than the giants. Against that, you get a $20 redemption floor, quick payouts once approved, reachable human support, and a set of games you genuinely cannot play anywhere else. Either way, redeem early, verify early, and read the forfeiture clause. To see how the in-house approach stacks up against the licensed-catalog majority, browse the full lineup on our sweepstakes casinos hub.
Funzpoints FAQ
Does Funzpoints really make all its own games?
Yes. Its parent, Woopla Inc, runs an in-house studio (Woopla Gaming) that has produced more than 100 original slot and keno titles available only on Funzpoints. There are no licensed Pragmatic Play, Relax, Hacksaw or NetEnt games on the site, which makes Funzpoints the clearest exception to the licensed-catalog norm in US sweepstakes casinos.
How much do I need to cash out from Funzpoints?
The minimum redemption is 2,000 Premium Funzpoints, equal to roughly $20. Free Premium Funzpoints must be played through a Premium game once (a 1x requirement) before they can be redeemed. Payouts go by bank transfer, instant debit, or real-time payment; there is no PayPal, gift-card, or crypto option.
What is the difference between Standard and Premium Funzpoints?
Standard Funzpoints are the free, no-value, play-for-fun currency, topped up roughly every three hours via the Funzpoints Wheel. Premium Funzpoints are the redeemable currency; playing in Premium mode pays cash prizes. Which mode a game is launched in determines whether a win has real value.
Is Funzpoints legal and available in my state?
Funzpoints operates as a sweepstakes casino under promotional-contest law, not under a state gaming regulator. It excludes certain states — recent sources list California, Idaho, Michigan, Montana, New Jersey, Nevada, New York and Washington — and that list changes as new laws pass. Always confirm availability on the funzpoints.com registration page for your specific state.
Is Funzpoints a scam?
No evidence indicates Funzpoints is a scam; it is a real operator that has paid redemptions and even publishes a support phone number. It does, however, carry a documented legal history, including an $835,000 Kentucky class-action settlement in December 2023 and inclusion in the ClassAction.org mass arbitration. The realistic risk for players is not fraud but a state exit that strips access to an unredeemed balance, which is why redeeming early matters.
Does Funzpoints have an app or a VIP program?
Funzpoints is primarily browser-based and does not push a native flagship app the way some licensed rivals do, so confirm current app availability directly. It also does not run a deep multi-tier VIP ladder or tournament calendar; its ongoing promotion is mainly the free Funzpoints Wheel top-up.
This review is for informational purposes only and does not constitute legal or financial advice. Game counts, offers, state availability and terms can change, so confirm current details on the operator’s site before signing up. Must be 18 or older. If you or someone you know has a gambling problem, call 1-800-522-4700.